Your charging network can show you what’s wrong. Urgent EV can do something about it. Automatically.
Your EV chargers are connected to your charging station management system. This performs well for what it’s designed for.
But a charging station management system doesn’t manage charger maintenance operations. And that lack of functionality is contributing to the underperformance of your EV charging network.
Whether you manage 50 or 500,000 chargers, Urgent EV helps your support team take your charge point maintenance to the next level.
Urgent EV manages, tracks, and measures the maintenance of all your charging assets. Urgent EV also tracks session and transaction data, highlighting issues your customers may be experiencing when charging.
And it’s not just your charge points. Urgent EV can manage all the assets at your charging stations, from CCTV to canopies, lighting, and battery storage.
CPOs use Urgent EV to take their charging network maintenance operations to the next level.
Urgent EV integrates with your charging station management system to translate fault data or error codes into actionable tasks and work orders. Within seconds, Urgent EV sends tasks to your approved repair team or contractor.
“Techniche understands the demands of our clients – those that own the charge points – as well as the end-users, the EV drivers wanting to charge.”
EasyGo
Top three reasons to choose Urgent EV.
Improved charger availability.
Identify and quickly address any developing issues by analyzing session and transaction data.
Automate the maintenance of your charging assets, reduce time to repair, and maximize charger availability.
Build a brand known for reliability.
Eliminate drivers’ number one concern – ‘charger anxiety’ – by ensuring your chargers are available when your customers need to charge.
Configurable, automated workflows dramatically reduce the time taken to repair your EV chargers. Issues can be detected and an engineer dispatched within minutes, not days.
Lower maintenance costs.
Track and analyze all maintenance spend and repair costs. Manage your technicians’ performance against SLAs.
Free up and reallocate helpdesk resources as a result of maintenance automation efficiencies.
Urgent EV helps you get your EV chargers back online in the shortest possible time.
Ready to supercharge your EV charge point operations?
‘Charger anxiety’ is costing you customers. You need to tackle this — quickly.
5 reasons why your EV charging network maintenance is failing.
Charger anxiety has now replaced range anxiety as the #1 concern for EV drivers – and inefficiencies in your EV charging network operations may be contributing.
Do you rely on manual triaging and processing for your charger repairs? Is your technology stack fully integrated? Do you have complete and accurate visibility of your charging network maintenance operations?
Download your copy of our guide: ‘5 Reasons why your EV charging network maintenance is failing’.
